The Mandarin Spa

Frequently Asked Questions

• Best time to visit: Weekdays
• Business hours: 10 am – 10 pm
• Advanced booking required?: Recommended to ensure preferred times and treatments are available
• Day pass available? Passes with gym and pool access can be secured by non-hotel guests.
• Customizable packages available? Check with staff for availability of bespoke treatment packages.

At The Spa

The Mandarin Spa is part of a 2,100-sqm wellness facility that covers three separate floors and includes the hotel’s fitness center, indoor pool, and in-house beauty salon and barber shop. The spa itself is located on the hotel’s 24th floor, which covers treatment rooms, relaxation areas, and facilities for heat and water therapy.  

Don’t let the dark wood details and old-world mystique intimidate you; The Mandarin Spa is one of Hong Kong’s most beloved havens for relaxation. Clients from all over the world have indulged in the spa’s wide range of treatments, from reflexology and oil massages to advanced sculpting facials and acupressure sessions.

Arrive early and let yourself explore The Mandarin Spa’s facilities, whether you’re relaxing in the lounge or de-stressing in the steam room. You can request specific treatments, or ask for bespoke recommendations. And with a highly-trained professional staff, you can be sure that you’ll be literally in good hands.

FACILITIEs

There’s a reason why The Mandarin Spa encourages guests to arrive early and explore their facilities before indulging in their treatments. Relaxation, after all, can’t be rushed, and the time that guests have after they arrive at the spa can make a huge difference in experiencing the optimal benefits of each treatment.

A relaxation area lets guests wait while physically and mentally transitioning between the outside world and the spa’s interiors. The steam room entices with its herbal-infused scent, while the dry-heat sauna lets guests sweat it out. A break at the tepidarium can lead to a refreshing rain shower to cleanse and prepare for the treatments ahead.

The treatment rooms at The Mandarin Spa are separated by wooden panels, with comfortable cushioned tables where therapists can treat guests. Couples can also book treatment suites as part of the spa’s special packages.

Guests of The Mandarin Oriental can have access to the spa, the indoor pool and salon, as well as 24-hour access to the gym. Non-guests, on the other hand, will need to secure special passes to access these facilities.

For those who have a special event planned after their spa treatment, the wellness facilities at The Mandarin Oriental include an in-house salon and barbershop. Here, guests can choose between a range of trichologist-recommended hair and scalp treatments as well as nail care and styling services.

SIGNATURE TREATMENTs

 The Mandarin Spa’s staffers are more than happy to recommend bespoke treatments to every guest, depending on what their needs are for the day. Recommendations can depend on pre-existing health conditions as well as preferences for massage pressure and even sensitivities to fragrance.

The spa’s Time Rituals are some of the best examples of their bespoke services. The duration of the treatment includes an in-depth discussion of the guest’s needs, leading to customized recommendations from the staff. Appointments can last from two to three hours, so it’s best to schedule and arrive ahead of time.

Another signature treatment is the Oriental Qi, which involves an oil-based massage designed to balance the healing powers running throughout the meridians of the body. The simple massage draws on Chinese medicine principles to encourage healing and relaxation, while the essential oils add a soothing dimension.

The Digital Wellness Escape is designed for guests who suffer from the consequences of excessive use of electronic devices. Concentrating on the head, eyes, neck, shoulders, and feet, this treatment incorporates massages and other de-stressing treatments to relieve the tension created by the digital lifestyle, relaxing both body and mind.

For guests who have trauma-related stress, the Inner Strength treatment uses a combination of aromatherapy and massage to heal physical tension and emotional anxiety. The combination of fragrance and touch is meant to provide a moment of relief during the period of healing and recovery.

There are also two Essence of Hong Kong treatment packages for guests to enjoy. The Traditional Chinese Therapy package incorporates treatments such as a Singing Bowl ceremony, crystal healing, massage, and gua sha treatment, while the Imperial Jade treatment uses jade instruments for massaging and treating the face and body.

In addition to the above-mentioned signature treatments, The Mandarin Spa also offers an Advanced Skincare menu with more sophisticated tools. This menu includes the Celestial Black Diamond Non-Surgical Facelift, which utilizes massage to reshape the contours of the face, and the Cryo Globe Energy facial, which uses iced globes to boost circulation.

Services

The Mandarin Spa offers both ready-made and bespoke spa packages for their clients. Couples can book special packages that include massages and body treatments, as well as baths and spa meals. Group arrangements can also be made with the staff, with special treatments and recommendations.

As part of the hotel’s commitment to improving their guest’s overall health, The Mandarin Oriental also offers a Signature Chinese Therapy Retreat, a three-day program designed to bring guests back to optimized health. The retreat program includes spa and TCM treatments as well as special meals.

The hotel also offers a one-day spa retreat where guests can enjoy full access to hotel and spa facilities, including the gym and pool, as well as special treatments for relaxation. This short retreat is perfect for those who desire a full day’s worth of “me time” before returning to their own regular routine.

And for a mid-week retreat, The Mandarin Oriental offers a two-day Spa Escape that includes both spa treatments and gym privileges, including personal training sessions for setting fitness goals. Between these de-stressing moments, guests can also indulge in gourmet meals at the hotel’s restaurants, including the Michelin-starred Mandarin Grill.

The Welcoming Experience

Every visit at The Mandarin Spa is meant to give guests a break from the outside world. From the very moment they step into the spa, each guest is invited to explore a charming world full of relaxation and serenity, where external worries and stresses melt away for a moment or two.

As a longtime Hong Kong favorite, The Mandarin Spa continues to enchant hotel guests, locals, and other tourists alike. With its own unique East-meets-West atmosphere, it’s one of the few must-visit hotel spas in the city, and a popular place to experience the ultimate in luxury and indulgence.

Getting There

The Mandarin Spa is located on the 24th floor of the Mandarin Oriental Hotel in Central. It is within walking distance of the Central MRT station and the Landmark Shopping Center, as well as the designer boutiques in Prince’s Building. Nearby is the HSBC Building, with its iconic architecture.